Privacy Policy (ChatM)

Effective Date: April 1, 2025

This Privacy Policy explains how ChatM collects, uses, and protects user data when you use our AI-powered services.

1. Information We Collect

We collect the following data types:

  • User-provided data: Inputs, queries, and feedback entered into the chat system.
  • Account information: Email, username, and payment details (for paid features).
  • Usage data: Logs, timestamps, and analytics on interactions with AI models.

2. How We Use Your Information

We use data to:

  • Provide AI-generated responses and improve service quality.
  • Analyze model performance for leaderboard rankings.
  • Process payments for paid features.
  • Maintain security and prevent misuse.

3. Data Sharing and Third Parties

  • We do not sell user data.
  • Third-party AI model providers may process your queries to generate responses.
  • Payment processing services handle financial transactions securely.

4. Data Storage and Security

  • Data is stored securely and encrypted where applicable.
  • We retain data only as long as necessary to provide services.

5. User Rights

You may request to:

  • Access, modify, or delete your account information.
  • Opt out of marketing communications.
  • Restrict AI model processing of your queries.

6. Children's Privacy

ChatM is not intended for users under 13. If we discover unauthorized use, we will delete the data.

7. Changes to This Policy

We may update this Privacy Policy. Continued use after updates means you accept the new terms.

8. Contact Us

For privacy-related inquiries, contact us at help@chatm.org.